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Privacy Policy

Privacy Policy

Last Updated: 03/01/2025

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At DohAssist, DohRx, and DohShield, we are committed to protecting your privacy and ensuring the security of your business data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By accessing our website or using our services, you agree to the terms outlined below.

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1️⃣ Information We Collect

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When you use our services, we may collect the following information:

✔ Business Information – Business name, address, industry, and operational details.
✔ Personal Information – Contact names, phone numbers, and email addresses.
✔ Financial Data – Payment details, invoices, and transaction history.
✔ Medical Billing Data (For DohRx Clients) – Patient billing information, insurance details, and claims data.
✔ Employee Transaction Data (For DohShield Clients) – POS transactions, employee activity logs, and audit reports.
✔ Technical Data – IP addresses, device information, and website usage analytics.

We collect this information when you:

  • Sign up for our services.

  • Submit inquiries or support requests.

  • Use our billing, back-office, or security auditing services.

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2️⃣ How We Use Your Information

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We use the information collected for the following purposes:

✔ To provide and manage our services – Process claims, audit transactions, and manage financial records.
✔ To improve service efficiency – Analyze trends, monitor quality, and enhance security.
✔ To communicate with you – Send service updates, reports, and customer support responses.
✔ To comply with legal obligations – Maintain data security and regulatory compliance.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

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3️⃣ Overseas Data Storage & Security Risks

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  • Our team includes employees and contractors working overseas, and your business data may be stored on secure servers located outside your country.

  • While we take strict security measures to protect your data, you acknowledge and accept the risks associated with having your information stored internationally.

  • Data stored overseas may be subject to different privacy laws than those in your jurisdiction.

  • We implement encryption, access controls, and monitoring to reduce risks, but we cannot guarantee absolute protection against data breaches.

By using our services, you voluntarily accept the potential risks of overseas data storage and understand that we cannot be held responsible for regulatory differences or third-party access in foreign jurisdictions.

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4️⃣ How We Protect Your Information

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We use industry-standard security measures, including:

✔ Data Encryption – Protects sensitive information during transmission and storage.
✔ Restricted Access – Only authorized personnel can access your business data.
✔ Regular Security Audits – Monitors vulnerabilities and enhances system protection.
✔ Compliance with Data Regulations – HIPAA compliance for medical billing clients.

Despite these safeguards, no system is 100% secure, and you acknowledge that there is some level of risk when storing data digitally.

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5️⃣ Third-Party Services & Integrations

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  • We may integrate with third-party software (e.g., EMR/EHR systems, POS software, accounting platforms) as needed for service delivery.

  • We are not responsible for the privacy policies or security practices of third-party services.

  • Clients should review the privacy policies of any third-party integrations they use with our services.

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6️⃣ Data Retention Policy

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  • We retain client data for as long as necessary to fulfill contractual obligations and comply with legal requirements.

  • If you terminate services, we will delete or anonymize your data, except where retention is required by law.

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7️⃣ Your Rights & Choices

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Depending on your location, you may have the right to:
✔ Access and review your data stored by us.
✔ Request corrections to inaccurate information.
✔ Request data deletion, subject to legal and contractual obligations.
✔ Opt-out of non-essential data collection and communications.

To exercise your rights, please contact us at support@dohassist.com.

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8️⃣ Changes to This Privacy Policy

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  • We may update this Privacy Policy periodically to reflect changes in business operations, security measures, or legal requirements.

  • Any updates will be posted on our website, and continued use of our services constitutes acceptance of these changes.

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📩 For inquiries regarding our services and legal policies, please contact us at support@dohassist.com.

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🚀 By using this website or our services, you agree to the terms outlined in this disclaimer.

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