Refund Policy
A legal disclaimer
Refund Policy
Last Updated: 03/01/2025
At DohAssist, DohRx, and DohShield, we are committed to providing high-quality services tailored to your business needs. Due to the nature of our services, all sales are considered final, and refunds are granted only under specific conditions outlined below. By using our services, you agree to this Refund Policy.
1️⃣ General Refund Policy
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All payments for services rendered are non-refundable.
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Refunds will not be issued for services that have already been performed or for any completed work.
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If you wish to cancel a service, it must be done according to the cancellation terms outlined in your contract.
2️⃣ Eligibility for Refunds
Refunds may be considered under the following circumstances:
✔ Service Not Delivered – If we fail to initiate or deliver the agreed-upon service within the specified time frame.
✔ Duplicate Payment – If you were charged more than once for the same service, we will issue a refund for the excess amount.
✔ Billing Errors – If there was an incorrect charge due to a system error, we will correct the charge or issue a refund as necessary.
3️⃣ No Refunds for the Following Cases
❌ Completed Services – If the service has been provided, processed, or completed, no refunds will be granted.
❌ Change of Mind – Refunds will not be provided if you decide you no longer need the service after signing up.
❌ Client Non-Responsiveness – If delays or failure in service delivery occur due to the client’s lack of communication or failure to provide necessary information, no refund will be issued.
❌ Failure to Review Work – As our services involve human verification, it is the client’s responsibility to review and verify completed work. Refunds will not be issued for errors that were not communicated within the agreed correction period.
4️⃣ Requesting a Refund
To request a refund, please follow these steps:
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Submit a Written Request – Email us at [Insert Contact Email] with the subject "Refund Request".
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Provide Details – Include your full name, service purchased, reason for the refund request, and any supporting documents.
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Review Process – Our team will review your request within 10 business days and notify you of the decision.
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Refund Processing – If approved, refunds will be processed within 10-15 business days via the original payment method.
5️⃣ Cancellation Policy
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All service cancellations must comply with the terms of your service agreement.
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Some services may require advanced notice before cancellation to avoid additional fees.
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If you are on a monthly or recurring plan, cancellations must be submitted before the next billing cycle to avoid further charges.
6️⃣ Changes to This Refund Policy
We reserve the right to update or modify this refund policy at any time without prior notice. Clients are responsible for reviewing this policy regularly.
📩 For inquiries regarding our services and legal policies, please contact us at support@dohassist.com.
🚀 By using this website or our services, you agree to the terms outlined in this disclaimer.